(1) Vendor needs to provide premise based IP telephone system IP telephones, SIP telephones, digital telephones, analog telephones, telephones, WI-FI telephones, softphones.
- Telephone system should support multiline telephony.
- Telephone system should support directory search from internal directory of the system and from an external directory and call by name search functionality.
- Telephone system should support visual voice mail and call log.
- Telephone system should support message waiting indication.
- Telephone system should support and provide presence status of each extension.
- Telephone system should support computer telephony integration.
- Telephone system should support routing to multiple devices: business phone, or WIFI handset, PC, smartphone.
- Telephone system should support one number service, DNIS and DID.
- Telephone system should support software updates from the cloud
- An emergency number is dial from any telephone or application connected to an PBX, the call will be treated as priority and up to 32 phones will be alerted.
- Record on-line feature allows authorized users to record their conversation on demand.
- Emergency call alert notifications provide a visual and audible notification to the specified phones in the system.
- Emergency call alert notifications provide a visual and audible notification to the specified phones in the system.
- Telephone system should support direct RTP and RTP Proxy.
- Telephone system should support ARP spoofing protection
- System should provide:
• Call option, speed dial
• Call back, call queuing
• Call pick-up, barge-in
• Call diversion
• Dynamic routing, no answer, busy
• Audio notifications
• Hunting group: broadcast, parallel, cyclical, sequential models.
• 3 party conference with option for 6 party conference
• Easy creation of customized message
• External notification (on mobile, phone pager, home set).
• Unconditional and on "busy" and on "no answer", forward to voice mail with specific message.
• Virtual mailbox
• Hunting group mailbox
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