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- USA (Nebraska) - Fare System Upgrade - Deadline January 31,2019

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Posted Date : December 07,2018
Product (RFP/RFQ/RFI/Solicitation/Tender/Bid Etc.) ID : SW-20632
Government Authority located in Nebraska; USA based organization looking for expert vendor for Fare System Upgrade.
[A] Budget: Looking for Proposals
[B] Scope of Service:
(1) Vendor needs to provide Fare System Upgrade to deliver a complete and turnkey solution that will include design, manufacture, testing, delivery, site preparation, installation, and assistance with associated hardware, software, communications, all system interfaces, all other system components, operations, maintenance, licenses, support and training.
- solution to provide passengers different fare payment options and convenient fare
purchasing choices, account-based system as the platform with core components provided by the Proposer as part of a Fare System solution
- Equipment Solution, Procurement and Installation
- Technology Integration with Existing Capabilities
- Software and Ongoing Technical Support including
(a) Provide a single user interface experience by direct integration or seamless transition from existing
My Ride application.
(b) Provide Software Solution to enhance current capabilities for internal and external reporting;
(c) Use open standards payment system;
(d) Provide customer support call center for Metro Passengers experiencing problems or requiring
information on utilizing the account-based system
(e) Provide all licensing and ongoing technical support for the life of the contract
- Project Management and Metro Staff Training.
- Hosted Cloud-Based Service to web site and mobile application that will enable
passengers to purchase fare media and fare products, manage their fare accounts, review fare
program rules, provide answers to frequently asked questions, and receive online customer
service and support. The mobile application must be compatible with Android and Apple IOS
operating systems. The mobile application will work directly with the existing TripSpark MyRide
application
- Customer Support for mobile app and Passenger account services.
(2) All question must be submitted no later than December 17, 2018.
[C] Eligibility:
- Onshore (USA Only);
[D] Work Performance:
Performance of the work will be Offsite. Vendor needs to carry work in their office location.
Budget :
Deadline to Submit Proposals: January 31,2019
Cost to Download This RFP/RFQ/RFI/Solicitation/Tender/Bid Document : 5 US$

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