Posted Date : December 21,2020
Product (RFP/RFQ/RFI/Solicitation/Tender/Bid Etc.) ID : SW-39559
Government authority located in Nebraska, USA, based organization looking for expert vendor for customer relationship management software and implementation.
[A] Budget: Looking for Proposal
[B] Scope of Service:
(1) Vendor needs to provide customer relationship management software and implementation for management and automation of cross channel marketing/communication campaigns.
· Ability to create, test, schedule and measure all cross-media campaigns including email, text, web and personalized print.
· Unlimited e-mails, text messaging and website hosting.
· Generous customer service support hours with access to additional experts as needed.
· Personalized, multipage websites for every contact with dynamic forms and variables.
· Real-time analytics of engagement with potential students including e-mail/interaction tracking and in-CRM ranking.
· Event portal to manage events including campus visits and online events.
· Unlimited email and text messaging included within the price, i.e., no add
· Ability to identify and merge duplicate entries as well as manage a weighted criterion (match % of different fields) to help identify duplicates upon entry.
· Ability to create and group custom fields to the contact record.
· Ability to search across contact records based on criteria in any of the contact profile fields.
· Record and maintain history of contacts, past participants and alumni
· Allow unlimited storage of data elements.
· Role based access to accommodate multiple departments, schools and sports.
· Customizable/personalized view of selected data for each individual with easy to-select options
· Ability to segment database along defined lines to conduct targeted campaigns.
· System to capture bounced email addresses and to provide administrators the option to exclude them from future email campaigns.
· Ability to create, store, modify and delete communication templates by individual users associated with the various programs to use in marketing campaigns.
· Ability to create ad hoc, secure, online registration forms for special events, conferences, auditions and webinars by linking to existing websites
· Create and save queries for applications, events, etc. Vendor will specify any data that cannot be queried.
· Create, save and modify aesthetically pleasing reports based on queries.
· Ability to customize reports with logos.
· Ad hoc reporting-ability to query data and generate reports to support workflows and decision making.
(2) All questions had been submitted no later than December 11, 2020.
(3) Contract period will be three years.
[C] Eligibility:
- Onshore (USA Organization Only);
[D] Work Performance:
Performance of the work will be Offsite. Vendor needs to carry work in their office location.
Budget :
Deadline to Submit Proposals: January 04,2021
Cost to Download This RFP/RFQ/RFI/Solicitation/Tender/Bid Document : 5 US$
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Product (RFP/RFQ/RFI/Solicitation/Tender/Bid Etc.) ID : SW-39559
Government authority located in Nebraska, USA, based organization looking for expert vendor for customer relationship management software and implementation.
[A] Budget: Looking for Proposal
[B] Scope of Service:
(1) Vendor needs to provide customer relationship management software and implementation for management and automation of cross channel marketing/communication campaigns.
· Ability to create, test, schedule and measure all cross-media campaigns including email, text, web and personalized print.
· Unlimited e-mails, text messaging and website hosting.
· Generous customer service support hours with access to additional experts as needed.
· Personalized, multipage websites for every contact with dynamic forms and variables.
· Real-time analytics of engagement with potential students including e-mail/interaction tracking and in-CRM ranking.
· Event portal to manage events including campus visits and online events.
· Unlimited email and text messaging included within the price, i.e., no add
· Ability to identify and merge duplicate entries as well as manage a weighted criterion (match % of different fields) to help identify duplicates upon entry.
· Ability to create and group custom fields to the contact record.
· Ability to search across contact records based on criteria in any of the contact profile fields.
· Record and maintain history of contacts, past participants and alumni
· Allow unlimited storage of data elements.
· Role based access to accommodate multiple departments, schools and sports.
· Customizable/personalized view of selected data for each individual with easy to-select options
· Ability to segment database along defined lines to conduct targeted campaigns.
· System to capture bounced email addresses and to provide administrators the option to exclude them from future email campaigns.
· Ability to create, store, modify and delete communication templates by individual users associated with the various programs to use in marketing campaigns.
· Ability to create ad hoc, secure, online registration forms for special events, conferences, auditions and webinars by linking to existing websites
· Create and save queries for applications, events, etc. Vendor will specify any data that cannot be queried.
· Create, save and modify aesthetically pleasing reports based on queries.
· Ability to customize reports with logos.
· Ad hoc reporting-ability to query data and generate reports to support workflows and decision making.
(2) All questions had been submitted no later than December 11, 2020.
(3) Contract period will be three years.
[C] Eligibility:
- Onshore (USA Organization Only);
[D] Work Performance:
Performance of the work will be Offsite. Vendor needs to carry work in their office location.
Budget :
Deadline to Submit Proposals: January 04,2021
Cost to Download This RFP/RFQ/RFI/Solicitation/Tender/Bid Document : 5 US$