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TELCOM-0687 - USA (Lincoln, Nebraska) - Toll Voice Network Services. - Deadline April 26,2021

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Posted Date : March 23,2021
Product (RFP/RFQ/RFI/Solicitation/Tender/Bid Etc.) ID : TELCOM-0687
Government Authority located in Lincoln, Nebraska; USA based organization looking for toll voice network services.
[A] Budget: Looking for Proposals
[B] Scope of Service:
(1) Vendor needs to provide toll voice network services using a single PIC code, and who can provide a
single electronic invoice for long distance and toll free, service to the government authority located in Lincoln, NE.
- The contractor will be required to port current toll-free numbers over to their network at no charge. describe your process and timeline for porting of current state toll free numbers,
- Shall assign a customer service representative to serve as a single point of contact to handle and coordinate the resolution of all billing inquiries and adjustments, call detail problems, and routine service requests,
- Must provide a toll-free telephone number to report trouble issues. the state must be able to speak with a live person when reporting trouble, and the contractor must keep the state informed of status on all trouble issues until resolution has been accepted by the state,
- The bidder must be able to provide switched toll- and toll-free service to all lines state-wide regardless of the local exchange carrier,
- Provide an inventory for Toll and Toll Free/POTS numbers upon request.
(2) All questions must be submitted no later than April 7,2021.
(3) A contract term will be for five years.
[C] Eligibility:
Onshore (US Organizations Only)
[D] Work Performance:
Performance of the work will be Offsite. Vendor needs to carry work in their office location.
Budget :
Deadline to Submit Proposals: April 26,2021
Cost to Download This RFP/RFQ/RFI/Solicitation/Tender/Bid Document : 5 US$

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