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CC-2000 - USA (Nebraska) - Afterhours Outsourced Helpdesk Services - Deadline June 22,2021

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Posted Date : June 08,2021
Product (RFP/RFQ/RFI/Solicitation/Tender/Bid Etc.) ID : CC-2000
Government Authority located in Nebraska; USA based organization looking for expert vendor for after-hours outsourced helpdesk services.
[A] Budget: Looking for Proposal
[B] Scope of Service:
Vendor needs to provide after-hours outsourced helpdesk services to Monday through Thursday between the hours of 7:30pm and 7:30am CST; Friday 5:00 pm through Monday 7:30am CST; Occasional overflow calls during peak volume hours 7:30am to 7:30pm Monday through Friday; Emergency situations as needed.
[C] Eligibility:
- Onshore (USA Organization Only);
[D] Work Performance:
Performance of the work will be Offsite. Vendor needs to carry work in their office location.
Budget :
Deadline to Submit Proposals: June 22,2021
Cost to Download This RFP/RFQ/RFI/Solicitation/Tender/Bid Document : 9 US$

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