SW-85479 - USA (Nebraska) - Computer Aided Dispatch and Mobile Data System - Deadline July 22,2024

(1) Vendor needs to provide computer aided dispatch and mobile data system.– Replace the existing computer aided dispatch and mobile data applications with a new solution capable of providing the functionality required for day–to–day operations– Project Overall System Goals and Objectives:– An easy to use, intuitive system.– Enhanced searching capabilities– Interoperability between the two Communications Centers and Capital Security– Offline mode for continued logging/backing in of CAD call and unit response data.– High Availability and Disaster Recovery options– Full tow rotation capabilities– Environments for Production, Test, and Training– Integration to external systems via API– Allows for access to critical information like intelligence, state and NCIC crime data, and real time officer locations.– The GIS technology will assist the dispatchers and responders to quickly locate the caller and dispatch the trooper(s) to the call as quickly and efficiently as possible– Data migration: Migrate data from existing systems to the new CAD, ensuring data integrity.– Configuration and integration: Develop any necessary agency–specific configurations and interface with other systems.– User testing and feedback: Conduct user testing sessions to identify and address any issues.– Documentation updates: Update existing documentation to reflect new processes and system usage.– Conduct user training sessions: Train users on the new CAD and MDS and its functionalities.– Go Live and Ongoing Support(2) All questions must be submitted no later than July 1, 2024.(3) The contract period will be for five years.