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SW-49093 - USA (Nebraska) - Accela Citizen Access Software Features Implementation - Deadline October 19,2021

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Posted Date : October 06,2021
Product (RFP/RFQ/RFI/Solicitation/Tender/Bid Etc.) ID : SW-49093
Government Authority located in Nebraska; USA based organization looking for expert vendor for accela citizen access software features implementation.
[A] Budget: Looking for Proposal
[B] Scope of Service:
(1) Vendor needs to provide accela citizen access software features implementation includes a citizen access portal called accela citizen access (ACA) where citizens can do the following activities.
• Complete applications
• Submit supporting documents and plans for applications
• View staff progress on application processing
• Pay invoiced fees
• Schedule an inspection or request an inspection be scheduled
• View inspection results
• View general information for permits and application that is public information
• Add help text to define expectations and assist in application processes
• Change naming of planning module to include permitting applications
• Estimate fee charges for new planning or permit applications
reduce staff time for application entry
• Increase accuracy in application intake and contact information collection
• Provides a platform for submission of electronic documents for easier distribution and increased time to review
• Increased communication with citizens and applicants to review staff progress and easy retrieval of official documents produced by the county staff
• Reduce inquiry phone calls from the public or applicants by allowing for a self‐serve option.
(2) All questions must be submitted no later than October 13, 2021.
[C] Eligibility:
Onshore (USA Organizations Only)
[D] Work Performance:
Performance of the work will be Offsite. Vendor needs to carry work in their office location.
Budget :
Deadline to Submit Proposals: October 19,2021
Cost to Download This RFP/RFQ/RFI/Solicitation/Tender/Bid Document : 5 US$

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